Smoker's Choice Ransomware Attack by Play Group

Incident Date:

October 8, 2024

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Overview

Title

Smoker's Choice Ransomware Attack by Play Group

Victim

Smoker's Choice

Attacker

Play

Location

Caledonia, Canada

, Canada

First Reported

October 8, 2024

Ransomware Attack on Smoker's Choice: A Detailed Analysis

Smoker's Choice, a prominent retail chain specializing in tobacco products and accessories, has recently been targeted by the Play ransomware group. This attack has resulted in the unauthorized access and potential exfiltration of sensitive data, posing significant challenges to the company's operational integrity and client trust.

About Smoker's Choice

Smoker's Choice operates over 50 locations primarily in New York and Pennsylvania, making it a significant player in the tobacco retail sector. The company offers a wide range of products, including cigarettes, premium cigars, vapes, and kratom, alongside smoking accessories. Their business model emphasizes customer satisfaction through a comprehensive loyalty rewards program and excellent service. This focus on customer engagement and diverse product offerings has positioned Smoker's Choice as a leader in the industry.

Vulnerabilities and Targeting

Despite its strong market presence, Smoker's Choice's reliance on digital systems for customer engagement and business operations may have exposed vulnerabilities that threat actors could exploit. The company's extensive use of technology, including a customer app and loyalty program, could have provided entry points for the Play ransomware group. The attack underscores the importance of effective cybersecurity measures, especially for businesses with significant digital footprints.

Attack Overview

The Play ransomware group, known for its sophisticated attack methods, has claimed responsibility for the breach. The group has a history of targeting diverse industries and employs various techniques to gain network access, including exploiting vulnerabilities in RDP servers and Microsoft Exchange. In this instance, the attackers have compromised a wide array of sensitive data, including client documents, financial information, and critical business records. The breach's scope suggests a well-coordinated attack, necessitating immediate incident response measures from Smoker's Choice.

About the Play Ransomware Group

Active since June 2022, the Play ransomware group has distinguished itself through its strategic targeting of industries and its unique approach to ransom demands. Unlike typical ransomware groups, Play does not include initial ransom demands in its notes, instead directing victims to contact them via email. This method, combined with their use of custom tools and techniques, makes them a formidable threat in the cybersecurity landscape.

Sources

Recent Ransomware Attacks

The Recent Ransomware Attacks (RRA) site acts as a watchtower, providing you with near real-time ransomware tracking of attacks, groups and their victims. Given threat actors’ overarching, lucrative success so far, ransomware attacks have become the most ubiquitous, and financially and informationally impactful cyber threat to businesses and organizations today.

The site’s data is generated based on hosting choices of real-world threat actors, and a handful of other trackers. While sanitization efforts have been taken, we cannot guarantee 100% accuracy of the data. Attack updates will be made as source data is reported by reputable sources. By viewing, accessing, or using RRA you acknowledge you are doing so at your own risk.