Medusa attacks Sutton Dental Arts

Incident Date:

April 4, 2024

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Medusa attacks Sutton Dental Arts


Sutton Dental Arts




Roseburg, USA

Oregon, USA

First Reported

April 4, 2024

Ransomware Attack on Sutton Dental Arts by Medusa Gang

Ransomware gang Medusa has attacked Sutton Dental Arts and exfiltrated 20.2GB of data, including agreements, personal data, patient pictures, invoices, medical data, and more. A ransom of $100,000 has been demanded, with a deadline of 12 April. Sutton Dental Arts provides quality dental care, orthodontics, and restorative and cosmetic dentistry to patients. Its Roseburg offices serve residents of Sutherlin, Winston, and surrounding communities.

Medusa: A Growing Threat

Medusa is a RaaS that made its debut in the summer of 2021 and has evolved to be one of the more active RaaS platforms. Attack volumes were inconsistent in the first half of 2023, with a resurgence of attack activity in the last half of 2023. The attackers restart infected machines in safe mode to avoid detection by security software, as well as prevent recovery by deleting local backups, disabling startup recovery options, and deleting VSS Shadow Copies to thwart encryption rollback.

Medusa ramped up attacks in the latter part of 2022 and has been one of the more active groups in the first quarter of 2023 but appears to have waned somewhat in the second quarter. Medusa typically demands ransoms in the millions of dollars, which can vary depending on the target organization’s ability to pay.

Techniques and Targets

The Medusa RaaS operation (not to be confused with the operators of the earlier MedusaLocker ransomware) typically compromises victim networks through malicious email attachments (macros), torrent websites, or malicious ad libraries. Medusa can terminate over 280 Windows services and processes without command line arguments (there may be a Linux version as well, but it is unclear at this time.)

Medusa targets multiple industry verticals, especially healthcare and pharmaceutical companies, as well as public sector organizations. Medusa also employs a double extortion scheme where some data is exfiltrated prior to encryption. Still, they are not as generous with their affiliate attackers, only offering as much as 60% of the ransom if paid.

Recent Ransomware Attacks

The Recent Ransomware Attacks (RRA) site acts as a watchtower, providing you with near real-time ransomware tracking of attacks, groups and their victims. Given threat actors’ overarching, lucrative success so far, ransomware attacks have become the most ubiquitous, and financially and informationally impactful cyber threat to businesses and organizations today.

The site’s data is generated based on hosting choices of real-world threat actors, and a handful of other trackers. While sanitization efforts have been taken, we cannot guarantee 100% accuracy of the data. Attack updates will be made as source data is reported by reputable sources. By viewing, accessing, or using RRA you acknowledge you are doing so at your own risk.