conti attacks The Contact Company Queensgate

Incident Date:

May 25, 2022

World map



conti attacks The Contact Company Queensgate


The Contact Company Queensgate




Queensgate, United Kingdom

Birkenhead, United Kingdom

First Reported

May 25, 2022

The Contact Company Queensgate Ransomware Attack

Overview of the Incident

The Contact Company Queensgate, a prominent business services provider, recently fell victim to a ransomware attack orchestrated by the notorious Conti group. This incident was disclosed on the group's dark web leak site. The Contact Company Queensgate, known for its comprehensive customer service solutions, plays a pivotal role in enhancing and managing customer contact processes for its clients across the UK and internationally. Despite the lack of detailed information regarding the company's size and specifics on their official website, the impact of this attack raises significant concerns about data security and operational continuity.

Implications of the Attack

The ransomware attack by the Conti group represents a critical threat, with the potential for extensive disruption and the loss of sensitive data. Conti's ransomware variants are particularly pernicious, capable of encrypting files across a wide array of storage mediums, including networked drives, external storage devices, and even cloud storage services linked to the compromised systems. This attack underscores the imperative need for stringent cybersecurity defenses to thwart ransomware threats effectively.

Strategies for Mitigation and Prevention

In response to the escalating threat of ransomware attacks, it is paramount for companies to adopt comprehensive security measures. Key strategies include regular data backups, prompt application of software patches and updates, and thorough training for employees on recognizing and avoiding phishing attempts and other common vectors for ransomware dissemination. In the unfortunate event of a ransomware infection, immediate actions such as isolating affected systems from the network and engaging with law enforcement are crucial steps towards mitigating damage and facilitating recovery efforts.

The incident involving The Contact Company Queensgate serves as a stark reminder of the pervasive risk of ransomware attacks. It highlights the necessity for businesses to proactively fortify their cybersecurity posture and adopt a vigilant approach to safeguard against such threats.


Recent Ransomware Attacks

The Recent Ransomware Attacks (RRA) site acts as a watchtower, providing you with near real-time ransomware tracking of attacks, groups and their victims. Given threat actors’ overarching, lucrative success so far, ransomware attacks have become the most ubiquitous, and financially and informationally impactful cyber threat to businesses and organizations today.

The site’s data is generated based on hosting choices of real-world threat actors, and a handful of other trackers. While sanitization efforts have been taken, we cannot guarantee 100% accuracy of the data. Attack updates will be made as source data is reported by reputable sources. By viewing, accessing, or using RRA you acknowledge you are doing so at your own risk.