Black Basta Ransomware Attack on TruGreen: Impact and Methodology

Incident Date:

May 20, 2024

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Black Basta Ransomware Attack on TruGreen: Impact and Methodology






Memphis, USA

Tennessee, USA

First Reported

May 20, 2024

Black Basta Ransomware Attack on TruGreen

In a notable cyber incident, the ransomware group Black Basta has claimed responsibility for an attack on TruGreen, a major player in the lawn care services industry. This incident, highlighted on Black Basta's dark web leak site, involved the exfiltration of 850 GB of sensitive data from TruGreen's systems.

Company Profile: TruGreen

TruGreen operates in the lawn care services sector, providing a wide range of services such as lawn maintenance, fertilization, weed control, and pest control. Founded with over 14,000 employees and 200 branches nationwide, TruGreen is renowned for its comprehensive lawn care services and strong brand reputation developed over more than 40 years. The company is managed by a team of certified and licensed specialists, including agronomists and horticulturists, ensuring high-quality service and expert care across the United States.

Details of the Attack

The ransomware attack on TruGreen led to the theft of significant amounts of corporate data. The data compromised includes corporate accounts, personal user data, payroll information, and financial records. Black Basta, known for its double extortion tactics, has already begun leaking some of this information as proof of the breach. This method involves encrypting the victim's data and threatening to publish the stolen data if the ransom is not paid.

Black Basta Ransomware Group

Black Basta is a ransomware-as-a-service (RaaS) operation that emerged in early 2022. The group has quickly become notorious for its sophisticated attack strategies and its ability to target large organizations across various sectors globally. Black Basta's operations are characterized by targeted attacks rather than broad, indiscriminate campaigns, making their assaults particularly devastating to the chosen victims.

Attack Methodology

The attack on TruGreen is consistent with Black Basta's typical methods. The group often gains initial access through spear-phishing campaigns, exploiting known vulnerabilities, or purchasing network access. Once inside, they use tools like QakBot and Cobalt Strike to move laterally within the network, harvest credentials, and maintain control over compromised systems. Before deploying the ransomware, Black Basta ensures they have maximized their leverage by exfiltrating sensitive data and disabling security tools to hinder recovery efforts.

Industry Impact

The attack on TruGreen highlights the vulnerabilities even well-established companies face in the current cyber threat landscape. Despite TruGreen's strong brand and comprehensive services, the breach demonstrates the persistent risks posed by sophisticated cybercriminal groups like Black Basta. This incident serves as a reminder for organizations to continuously enhance their cybersecurity measures to protect against such threats.


Recent Ransomware Attacks

The Recent Ransomware Attacks (RRA) site acts as a watchtower, providing you with near real-time ransomware tracking of attacks, groups and their victims. Given threat actors’ overarching, lucrative success so far, ransomware attacks have become the most ubiquitous, and financially and informationally impactful cyber threat to businesses and organizations today.

The site’s data is generated based on hosting choices of real-world threat actors, and a handful of other trackers. While sanitization efforts have been taken, we cannot guarantee 100% accuracy of the data. Attack updates will be made as source data is reported by reputable sources. By viewing, accessing, or using RRA you acknowledge you are doing so at your own risk.