alphv attacks Lenovo service center

Incident Date:

September 14, 2022

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alphv attacks Lenovo service center


Lenovo service center




Jabalpur, India

Madhya Pradesh, India

First Reported

September 14, 2022

Lenovo Service Center in Jabalpur Targeted by Ransomware Group Alphv

Company Overview

Lenovo Service Centers in Jabalpur are integral to the global network of service centers operated by Lenovo, a leading multinational technology company based in Beijing, China. As a major player in the personal computer market, Lenovo offers a diverse portfolio of products, including laptops, desktops, tablets, and smartphones, catering to a wide range of consumer needs.

Industry Standout

Within the Consumer Services sector, Lenovo's service centers in Jabalpur distinguish themselves by delivering exceptional repair and maintenance services for Lenovo products. This commitment to quality ensures high levels of customer satisfaction and loyalty, reinforcing Lenovo's reputation in the competitive electronics service industry.


The recent ransomware attack on the Lenovo Service Center in Jabalpur sheds light on the cybersecurity vulnerabilities inherent in the Consumer Services sector. Factors such as outdated software, weak password policies, and insufficient cybersecurity training for employees can significantly increase the risk of cyberattacks. Moreover, the access to sensitive customer data held by these service centers makes them particularly appealing targets for cybercriminals looking to exploit such information.

Investigation and Response

The cyberattack on the Lenovo Service Center in Jabalpur is under thorough investigation by relevant government bodies, including the Madhya Pradesh State Electronics Development Corporation (MPSEDC) and the Indian Computer Emergency Response Team (CERT-In). Efforts to restore the compromised internal IT systems are being led by specialists from L&T InfoTech, highlighting the collaborative approach to addressing and mitigating the impacts of this cybersecurity incident.

The incident at the Lenovo Service Center in Jabalpur serves as a critical reminder of the importance of robust cybersecurity practices within the Consumer Services sector. It is imperative for companies to adopt comprehensive cybersecurity measures to safeguard their systems and protect customer data against the evolving landscape of cyber threats.


Recent Ransomware Attacks

The Recent Ransomware Attacks (RRA) site acts as a watchtower, providing you with near real-time ransomware tracking of attacks, groups and their victims. Given threat actors’ overarching, lucrative success so far, ransomware attacks have become the most ubiquitous, and financially and informationally impactful cyber threat to businesses and organizations today.

The site’s data is generated based on hosting choices of real-world threat actors, and a handful of other trackers. While sanitization efforts have been taken, we cannot guarantee 100% accuracy of the data. Attack updates will be made as source data is reported by reputable sources. By viewing, accessing, or using RRA you acknowledge you are doing so at your own risk.